Building Patient Trust Through Communication
A scenario-based eLearning experience that helps new dental assistants practice patient conversations, make decisions, and build trust in a risk-free environment.
Designed to improve patient trust, reduce negative reviews, and build confidence in real interaction.
Audience: Newly hired and early-career dental assistants
TESTIMONIALS
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Scott Scmidt
Instructional Designer
Ecem has an exceptional ability to think critically about the needs of the learners she serves. She takes a practical approach to the entire process of an instructional design project, ensuring that whatever learning materials she creates will have a lasting impact on the performance on the learners. She has demonstrated an ability to use a variety of AI tools to enhance the quality of her projects, using the tools to help her create immersive, authentic learning experiences. In addition to her ID skills, she's just a genuinely fantastic person to work with - she has an infectiously positive, humble attitude and has a strong desire to enhance her knowledge and skills by learning from others, making her a fantastic member of a team.
Buse Finnegan
Learning Experience Designer
Ecem is a highly skilled, creative, and strategic professional who brings ideas to life through strong research, analysis, design, and development. She has an amazing ability to turn a vision into a polished, meaningful, and high-quality experience. She created a strong design system, gathered and applied research feedback, and supported the work with excellent planning and phased strategy. What makes Ecem stand out is her mindset, she never says “I can’t.” She pushes her skills, finds creative solutions, and consistently brings strong ideas that improve the overall experience.
Tansel Altun
Managing Director
Ecem is a highly creative and solutions-oriented professional who consistently finds ways to simplify complex information and turn it into clear, engaging experiences.During her time at Hema Driveline and Hydraulics, she worked closely with cross-functional teams to improve how technical content was communicated, making it more accessible for both employees and customers. Her ability to combine research, design, and strategic thinking makes her a valuable asset to any team.
Joshua Fernandes
Instructional Designer
Ecem consistently demonstrates what strong instructional designers do at a high level. She does more than complete tasks. She takes time to understand the problem, thinks carefully about her decisions, and improves her work through thoughtful collaboration. She is the kind of teammate who raises the standard for everyone around her. Ecem is also a talented designer. She has a strong sense of visual design, a solid understanding of instructional strategy, and the ability to connect both in a way that feels purposeful. Her work reflects care, intention, and a clear focus on the learner experience. Her presence on a team brings both stability and forward progress.
WHAT I BRING
Analysis
Identify performance
gaps
Root Cause Analysis
Stakeholder communication
Design Skills
Action Mapping
Storyboarding
Scenaria-Based
Learning Design
Branching & Interactivity
Development
Interactive eLearning
Development
Rapid Prototyping
SCORM/LMS Publishing
Soft Skills
Critical Thinking
Problem Solving
Detail-Oriented
Collabrative approach